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This Privacy Policy outlines how we collect, use, and disclose the information you provide when visiting our website. By using our website, you agree to the collection and use of your information in accordance with this policy.
We collect your data through various means, including but not limited to:
Information You Provide Directly: This includes information you enter into forms on our website, such as your name, company name, email address, and phone number.
Information We Collect Automatically: When you visit our website, our servers automatically record information about your visit, such as your IP address, the type of browser you use, and the pages you visit. Additionally, we collect data through the use of cookies, server logs, and other tracking technologies.
Information Obtained from Trusted Third Parties: This includes data from business partners and service providers that work with us.
We use the data we collect for various purposes, including but not limited to:
To Provide and Improve Our Services: We use your information to display a website that aligns with your search history and to enhance our services.
To Communicate with You: We use your information to facilitate service delivery, such as offering special promotions, sending marketing communications, and providing notifications.
For Analytical Purposes: We use your information to understand and analyze user preferences to improve the user experience on our website.
Ensuring Legal and Regulatory Compliance: We ensure that all collection, use, and storage of user's personal data are conducted in accordance with applicable laws and regulations.
ScaleOcean values our customers' privacy; therefore, you have several options to limit the use of your personal information:
Revoking Consent: If ScaleOcean has obtained your consent to use your personal information, you may withdraw that consent at any time.
Access, Deletion, and Updating of Personal Information: You may request access to, deletion of, or updates to your personal information. For instance, if you wish to update your email address, you can log in to the customer portal using your username and password to do so. Please note that if your personal data is deleted, you will not receive the latest information about ScaleOcean's products or services.
Managing Cookie Preferences: You can manage your cookie preferences through your browser settings, whether you want to block all cookies or only restrict certain ones. Please be aware that blocking all cookies may prevent you from using some features of our website.
Specific Use or Disclosure Preferences: If you do not want us to use or disclose your personal information in certain ways, please contact us directly at hello@scaleocean.com. We will be happy to discuss how we can limit the collection, use, or disclosure of your personal information.
We are committed to protecting your privacy. We have implemented appropriate physical, technical, and legal safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction. Our methods include:
Compliance with Laws and Regulations: We comply with all applicable privacy laws and regulations, including the Personal Data Protection Act in Indonesia.
Periodic Review and Update: We regularly review and update our privacy policies and practices to ensure compliance with applicable regulations.
Concerns About Privacy: If you have any concerns about your privacy, please contact us directly at hello@scaleocean.com.
Investigating Complaints: We will thoroughly investigate all privacy complaints and take appropriate action.
We may update this Privacy Policy from time to time. If there are any changes, we will notify you via email or by posting a notice directly on our website.
If you have any questions or concerns about this privacy policy or our privacy practices, you can contact our support team, who are always ready to assist you, through:
Email: hello@scaleocean.com
Phone: +62 87788920001
Working Hours: Monday - Friday, 09:00 - 17:00 SGT
