People management is a crucial part of any work environment. It is the backbone of every business. However, it can be a daunting task, especially when your company has grown over time, with a significant increase in the number of employees. Although managing employees has its ups and downs, most problems can be solved relatively easily with the following tips.
The importance of good people management
Before we delve deep into expert tips to help your employees perform better, we will cover the concept of people management itself so we can be all on the same page.
People management is a set of interrelated processes and practices businesses use to help their teams perform at their best daily. These include supervising, training, and guiding employees for performance improvement. Nowadays, companies carry out these processes and practices almost exclusively through their human resources management (HRM) software.
Effectively managing your people will bring a lot of advantages to your organization, including:
1) Increased productivity
Through people management, you can gain insight into how your employees operate and how they contribute to your business as a whole. Armed with this knowledge, you can make the changes needed to increase employee productivity across the company.
2) Reduced labor costs
With effective people management in place, your company can gain more control over how your team works and the costs associated with these activities. Reducing labor costs in this way can profoundly affect your company's bottom line and, by extension, its ultimate success.
3) Minimized risk of non-compliance
A large part of overall people management is about complying with local, state, and federal employment laws. Your business location plays a big role in determining what the law looks like because practice differs from state to state, county to county, and even city to city.
When you comply with all laws, regulations, and ordinances (e.g., payroll, overtime, working hours), you eliminate the risk of non-compliance in your area.
8 Tips for managing your human resources effectively
So how do you effectively manage employees? Here are our seven top tips.
1. Be open to what your employees think
Don't be the boss that everyone shivers at the thought of and dreads seeing every morning. Instead, develop open communication with your employees and earn their respect and trust.
It is important that your team members feel comfortable approaching you when they have questions or concerns or need clarification about their expectations. Therefore, you need to create a platform where employees can be heard so you can really listen to their ideas, thoughts, and complaints.
Never shut down anyone from voicing their opinion, even if you disagree with them. Doing so will create tension because your employees will be prevented from sharing their thoughts. Instead, empathize when your employees communicate a problem and try to see things from their point of view so you can suggest the right solution.
2. Use the right tool
At the most basic, people management comes down to good communication. It doesn't matter if the communication revolves around task delegation, sales, inventory management, attendance and leave recording, ethics, or customer service. The better you communicate with your employees, the stronger your team will be.
Thankfully, with HRM software, all communications in an organization and beyond can be streamlined. An HRM system is a useful tool that many business owners use to organize and simplify HR tasks. It helps optimize your operations by automating all time-consuming admin tasks.
In addition, HRM software centralizes employee data and allows only authorized persons to access it, providing a high level of security. For example, the attendance management feature monitors employee time based on information about insertions and perforations. The system covers all the basic HRM needs of a company, such as time management, attendance management, expense management, leave management, recruitment management, employee performance tracking, and many more.
3. Set a good example
Your employees always view you in terms of behavior. For example, if you arrive late, your employees will start to think it's okay to be late. In order for employees to behave the way you expect them to, strive to be the ideal worker themselves.
It is important that you set a good example to earn your employees’ respect. In other words, if you expect them to behave professionally and commit to their work, you first do it yourself.
4. Have as much clarity as possible
Transparency and clarity are critical elements in people management. Whether you're explaining a task to a new employee, evaluating your team's processes, or tackling a dreaded gray area of company policy, you need to be specific and clarify precisely what you mean and what you need to do.
Give your employees a clear set of expectations as it gives them a clear path to success. These expectations should state what employees are responsible for and outline office behavior and standards.
5. Measure and monitor employee performance regularly
It's impossible to manage what you don't measure. Since time is the most valuable resource of every individual and team, tracking your employee performance is essential to keep team productivity levels high. However, this is challenging, especially since people don't like the feeling of being watched or checked all the time.
Employees under constant supervision will develop feelings of fear and resentment. Therefore, you need the right way. For example, you can have monthly meetings to review their performance and give them praise and discuss how they can improve at the same time. When measuring employee performance, make sure to set predetermined goals for them to meet each month or quarter.
To make your life easier when tracking your employee performance, you can adopt a reliable HRM application. This system allows you to track employee performance and measure it against their KPIs from time to time. This convenience will eventually help you streamline your appraisal process.
6. Reward and recognize hard work
Do not give feedback only when you have something to critique. Instead, if you see someone who really excels or works hard, reward them with a small bonus, a gift, or even a verbal acknowledgment.
Giving positive feedback to your employees will help build their confidence and encourage them to be more involved in the future, so it is very important that you acknowledge their achievements and the efforts they put in. You can praise your high-performing employees in front of the whole team as it will make them feel good and show everyone that hard work is rewarded, motivating them indirectly.
Many businesses use a regular reward system such as employee of the month, monthly staff events, special benefits, etc. But remember to be consistent and fair with your rewards so you won't be accused of showing favoritism.
7. Delegate jobs to the right people
A good leader knows how to delegate work to others. It involves understanding who is best suited to complete a particular task. People perform better and are more engaged in roles where they feel they are using their best skills, so delegating the right functions that suit each will significantly impact team productivity.
To simplify and improve the effectiveness of task delegation, consider using project management software. This system lets you see who is available for new tasks, what each employee is working on, and of course, distribute tasks to the right people. Now you can make sure that no one is overloaded with work or handling the wrong project.
8. Maintain a productive work-life balance
One of the keys to successful people management system is a productive work-life balance. Giving your employees enough time to manage commitments and responsibilities in their personal lives makes it easier for them to maintain a positive attitude while they are at work.
Work-life balance also applies when your team is at work. Therefore, be sure to provide adequate rest throughout the day to keep your employees happy, positive, and eager to do their best.